Question 1

1. What is the difference between your product and a chatbot?

Accepted Answer

An AI sales assistant focuses on sales tasks and personalized interactions, while a chatbot handles basic automated responses. You can try out and feel the difference with our AI sales assistant.

Question 2

2. Can I customize the Sales Assistant?

Accepted Answer

Yes, our assistants are completely customized to meet your needs. Our solution is designed to support your business by providing a dedicated sales assistant capable of managing customer interactions, conducting interactive Q&A sessions, and (or) taking on additional roles to enhance your operational efficiency.

Question 3

3. Can I have multiple assistants working at the same time?

Accepted Answer

With our Advanced plan, you’ll get up to 3 assistants, while the Expert plan lets you manage up to 10 assistants customized to your specific needs. If there is a need for more, it's no issue at all. For further details or to discuss your specific needs, feel free to contact us.

Question 4

4. Is there a mobile app version for this product?

Accepted Answer

Our assistant can be integrated into your web page, and can be accessed directly from any browser at any time. If your business requires integration into a mobile app, we can also implement that solution for you.

Question 5

5. Do you have a support team?

Accepted Answer

Yes, we have a dedicated support team! You can always reach us at support@superhow.com, and we’ll be happy to assist you with anything related to your assistants.

Question 6

6. What do you do with collected chat data and how can I access it?

Accepted Answer

We securely store all collected chat data within the platform, and you can easily access and manage it anytime through the admin panel.